Terms of Service
Terms of Service
Camelot Tea Company
camelottea.com
Effective date: September 23, 2026 · Last updated: September 23, 2026
These Terms of Service (“Terms”) govern your use of camelottea.com (the “Site”) and any purchase of products or subscriptions from Camelot Tea Company (“Camelot Tea,” “we,” “us,” or “our”). By visiting the Site, creating an account, or placing an order, you agree to these Terms. Please read them with our Privacy Policy.
1. The shop
Camelot Tea Company sells loose-leaf teas, tea accessories, digital gift cards, and subscription boxes through the Site. The store is hosted by Shopify Inc.
Business address: 6795 E Tennessee Ave, Suite 500, Denver, CO 80224, United States
Questions: accounts@
Website: https://camelottea.
2. Eligibility
You must be at least 18 years old, or the age of majority in your place of residence, to place an order. If you order on behalf of a household or as a gift, you confirm you have authority to accept these Terms. The Site is not directed to children under 13.
3. Accounts
You may browse without an account. If you create one, you are responsible for keeping your password confidential and for activity under the account. Tell us promptly at accounts@camelottea.com if you think someone else used it. We may refuse, suspend, or close an account if we reasonably believe these Terms were broken or that an order is fraudulent.
4. Products and descriptions
We try to describe teas, ingredients, origin, sizes, and accessories accurately. Photos, colors, and aroma descriptions are illustrations. Natural products vary from batch to batch.
Tea is a food product. Ingredient lists appear on product pages and packaging. If you have allergies or dietary restrictions, read those lists before you buy. We cannot guarantee that our facility or our suppliers’ facilities are free of all allergens (including nuts, soy, dairy, gluten, or other common allergens that may be present in some blends or handled nearby).
Nothing on the Site is medical, nutritional, or legal advice. Our teas are sold as beverages and flavor experiences, not as treatments for any condition. If you are pregnant, nursing, taking medication, or have a health condition, ask a clinician before drinking herbal or caffeinated teas.
We may change prices, pack sizes, recipes, or availability without notice.
5. Orders, prices, and payment
Prices are shown in the currency displayed at checkout (typically U.S. dollars) and do not include shipping or applicable sales tax unless stated. Tax is calculated at checkout based on the shipping address.
An order is an offer to buy. We may decline or cancel an order if an item is out of stock, a price or description error is obvious, we cannot verify payment, or we reasonably suspect fraud. If we cancel after you paid, we will refund the amount charged for the canceled items.
Payment is processed at checkout through Shopify Payments and any wallets enabled on the Site. We do not store full card numbers. You agree that the billing information you provide is accurate and that you are authorized to use the payment method.
6. Shipping
We currently offer free standard shipping on qualifying orders over $50, as stated on the Site. Faster shipping may be available at checkout for an extra charge. Shipping times are estimates, not guarantees.
Risk of loss passes to you when the carrier accepts the package. Please confirm your shipping address before you pay. We are not responsible for packages delivered to the address you entered if that address is wrong or incomplete.
If a package is marked delivered and you cannot find it, check with neighbors and the carrier first, then email us with the order number. International customers are responsible for customs duties, taxes, and import rules in their country.
7. Subscriptions and auto-renewal
Mystery Tea of the Month and other subscribe-and-save plans renew automatically at the interval you choose until you skip or cancel.
- The payment method on file is charged before each shipment.
- You can skip a shipment or cancel future renewals from your customer account, or by emailing accounts@camelottea.
com before the next charge. - Canceling stops future charges. It does not refund boxes already shipped or charges already processed, except as required by law.
- Contents of a mystery box vary by season and stock. We do not guarantee specific blends in any given month.
- If a charge fails, we may retry or pause the subscription until payment works.
By starting a subscription you authorize recurring charges until you cancel.
8. Gift cards
Digital gift cards are sent by email to the address you provide. Treat the code like cash. We are not responsible for a card sent to the wrong email if you typed it incorrectly, or for a code that is lost, forwarded, or used by someone else after delivery.
Gift cards have no fees, do not expire except as required by applicable law, and are not redeemable for cash except where the law requires. They may be used only on camelottea.com.
9. Returns, refunds, and damaged orders
Because tea is a perishable food product, all sales of opened or unsealed tea are final. We also treat most accessory sales as final once the item has shipped, except as described below or as required by law.
Email accounts@camelottea.com
We do not refund change of mind, flavor preference, or delayed carrier delivery by itself. If a law in your state gives you a broader right to cancel or return, that law controls.
10. Promotions and discounts
Sale prices, codes, and free-shipping thresholds are valid only for the period and products stated. Codes cannot be combined unless we say so. We may cancel a promotion or refuse a code that was obtained or used in a way we reasonably consider abusive.
11. Acceptable use
You agree not to use the Site for any unlawful purpose; attempt to break, scrape at a harmful volume, or overload the Site; post false reviews or content you do not have the right to post; impersonate Camelot Tea; or use our names, product photos, or blend names to sell competing goods without permission. We may remove content or block access if we reasonably believe these rules were broken.
12. Intellectual property
The Site, product names (including Arthurian blend names), descriptions, logos, original photos, and layout are owned by Camelot Tea Company or our licensors. You may not copy them for commercial use without written permission. Product names that reference well-known stories are used as brand names for our teas and accessories; they do not imply an official license from any film, book, or studio unless we expressly say so.
13. User content
If you send a review, photo, or comment, you give Camelot Tea a non-exclusive, royalty-free license to use that content on the Site and in our marketing, with credit where practical. Do not send content that infringes someone else’s rights.
14. Third-party services
Checkout, payments, shipping tracking, email, and social links are provided in part by others (including Shopify and Mailchimp). Their terms apply to their services.
15. Disclaimer of warranties
THE SITE AND THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT TEA WILL TASTE THE SAME IN EVERY BATCH.
Some places do not allow certain warranty disclaimers. In those places, the disclaimer applies only as far as the law allows. This section does not limit any warranty that cannot be disclaimed, including any warranty implied for food products under applicable law.
16. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CAMELOT TEA COMPANY AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF THE SITE OR ANY PRODUCT, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR AN ORDER WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE ORDER THAT GAVE RISE TO THE CLAIM, OR FIFTY U.S. DOLLARS ($50) IF YOU DID NOT PLACE AN ORDER.
These limits do not apply to liability that the law does not allow us to limit.
17. Indemnity
You agree to defend and indemnify Camelot Tea Company against claims, damages, and reasonable legal fees arising from your misuse of the Site, your violation of these Terms, or content you submit, except to the extent a claim is caused by our own willful misconduct.
18. Governing law and disputes
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law rules. You and Camelot Tea agree to try to resolve disputes informally first by emailing accounts@camelottea.
If informal resolution fails, exclusive venue is the state or federal courts located in Denver County, Colorado, unless a law that cannot be waived requires otherwise. You may also have rights to bring a claim in small-claims court in your county if the claim qualifies. Nothing in this section limits any non-waivable consumer protection rights you have in your place of residence.
19. Changes
We may update these Terms. The “Last updated” date will change. Continued use of the Site after an update means you accept the revised Terms. For material changes that affect an active paid subscription, we will give reasonable notice by email or a notice on the Site before the change applies to that subscription.
20. Other terms
If a court finds any part of these Terms unenforceable, the rest still applies. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any order confirmation, are the entire agreement between you and Camelot Tea about the Site.
21. Contact
Camelot Tea Company
6795 E Tennessee Ave, Suite 500
Denver, CO 80224
United States
Email: accounts@camelottea.com
Website: https://camelottea.